Demonstrate visible and active leadership that engages our employees and subcontractors and manages Health, Safety, and Environmental (HSE) performance as a line responsibility with clear authorities and accountabilities.
Ensure that all employees and sub-contract employees understand that working safely is a condition of employment and that they are responsible for their own safety and the safety of those around them.
Provide employees with the capabilities, knowledge, and resources necessary to instill personal ownership and motivation to achieve HSE excellence.
Provide relevant Safety and Health information to sub-contractors and require them to provide proper training for the safe & environmentally sound performance of their work.
Provide and maintain safe and healthful working conditions, and to follow operating practices that will safeguard all employees, secure working conditions and efficient operation.
Strive for continual improvement of our health and safety management system and our performance by setting challenging goals and targets, monitoring our performance, and celebrating our successes.
RHC Qatar specializes in the marketing, distribution, and manufacturing of quality, reliable and safe materials, equipment, and technology for the use of industrial plants.
Supply products that are fit for use and have the desired quality in accordance with customer requirements and specifications. Our customers expect safe, reliable, and optimum cost products delivered on time.
Implement and promote a culture of risk-based thinking to improve business continuity.
Continually improve and enhance our quality performance.
Develop competency through training, teamwork, and other team-building activities.
Comply with legal, applicable statutory, and regulatory requirements.
To achieve the above objectives, satisfy and enhance customer expectations, RHC is totally committed to implementing, maintaining, and continually improving the quality management system in conformity with the ISO 9001 standards.
Quality problems arising in various areas are to be identified and solved with speed, technical efficiency, and economy. We shall focus our resources, both technical and human, towards the prevention of quality deficiencies to satisfy the organizational goal of:
“the right first time … every time”.
The successful operation of the system relies upon the co-operation and involvement of personnel at all levels. our commitment to quality will ensure the continued success of our company and the satisfaction of customers and staff.
The Operators are committed to protecting the privacy needs of children, and we encourage parents and guardians to take an active role in their children’s online activities and interests. The Operators do not intentionally collect information from minors, and the Operators do not target its website to children.
Non-personal information is data about usage and service operations that are not directly associated with a specific personal identity. The Operators may collect and analyze non-personal information to evaluate how visitors use the Operators’ web sites.
Collection of User Data
During a user’s registration and later on RHC Qatar’s platform, they might provide information such as name, company, email, phone number, credit card number, and other relevant data. This information is used by RHC Qatar to identify the user and provide them with support services, mailings, sales and marketing actions, billing, and to meet contractual obligations.
The Operators may gather aggregate information, which refers to information your computer automatically provides to us and that cannot be tied back to you as a specific individual. Examples include referral data (the websites you visited just before and just after our site), the pages viewed, time spent at our Web site, and Internet Protocol (IP) addresses. An IP address is a number that is automatically assigned to your computer whenever you access the Internet. For example, when you request a page from one of our sites, our servers log your IP address to create aggregate reports on user demographics and traffic patterns and for purposes of system administration.
Every time you request or download a file from the website, the Operators may store data about these events and your IP address in a log file. The Operators may use this information to analyze trends, administer the website, track users’ movements, and gather broad demographic information for aggregate use or for other business purposes.
Most browser software can be set up to deal with cookies. You may modify your browser preference to provide you with choices relating to cookies. You have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject cookies, certain of the functions and conveniences of our web site may not work properly, and you may be unable to use those of the Operators’ services that require registration in order to participate, or you will have to re-register each time you visit our site. Most browsers offer instructions on how to reset the browser to reject cookies in the “Help” section of the toolbar. We do not link non-personal information from cookies to personally identifiable information without your permission.
You can visit our website without giving away any personal information. RHC uses Google Analytics and Cookies in order to improve user experience. Aside from approximate location (IP address), the information collected by Google Analytics is mostly anonymous traffic data including browser information, device information, and language. We do not collect additional information such as your age, gender, interests, bank details, or clickstream.
The Operators’ website also may use web beacons to collect non-personal information about your use of our website and the websites of selected sponsors or members, your use of special promotions or newsletters, and other activities. The information collected by web beacons allows us to statistically monitor how many people are using our website and selected sponsors’ sites; how many people open our emails; and for what purposes these actions are being taken. Our web beacons are not used to track your activity outside of our website or those of our sponsors. The Operators do not link non-personal information from web beacons to personally identifiable information without your permission.
Personal information is information that is associated with your name or personal identity. The Operators use personal information to better understand your needs and interests and to provide you with better service. On some of the Operators web pages, you may be able to request information, subscribe to mailing lists, participate in online discussions, collaborate on documents, provide feedback, submit information into registries, register for events, apply for membership, or join technical committees or working groups. The types of personal information you provide to us on these pages may include name, address, phone number, e-mail address, user IDs, passwords, billing information, or credit card information.
You can contact us at any time to request access to information that RHC Qatar has about you; correct any information that RHC Qatar has about you; delete information that RHC Qatar has about you. If you have any additional questions about RHC Qatar’s Collection and storage of data, please contact us at or
Information you provide on Operators’ membership applications is used to create a member profile, and some information may be shared with other of the Operators’ individual member representatives and organizations. Member contact information may be provided to other members on a secure website to encourage and facilitate collaboration, research, and the free exchange of information among the Operators’ members, but we expressly prohibit members from using the member contact information to send unsolicited commercial correspondence. The Operators’ members may be automatically added to the Operators’ mailing lists. From time to time, member information may be shared with event organizers and/or other organizations that provide additional benefits to the Operators’ members. By providing us with your personal information on the membership application, you expressly consent to our storing, processing, and distributing your information for these purposes.
The Operators may use non-personal data that is aggregated for reporting about the Operators’ web site usability, performance, and effectiveness. It may be used to improve the experience, usability, and content of the site.
The Operators may use personal information to provide services that support the activities of the Operators’ members and their collaboration on the Operators’ standards and projects. When accessing the Operators’ members-only web pages, your personal user information may be tracked by the Operators in order to support collaboration, ensure authorized access, and enable communication between members.
In keeping with our open process, the Operators may maintain publicly accessible archives for the majority of our activities. For example, posting an email to any of the Operators’-hosted public mail lists or discussion forums, subscribing to one of our newsletters or registering for one of our public meetings may result in your email address becoming part of the publicly accessible archives.
On some sites, anonymous users are allowed to post content and/or participate in forum discussions. In such a case, since no user name can be associated with such a user, the IP address number of a user is used as an identifier. When posting content or messages to a Operator’s site anonymously, your IP address may be revealed to the public.
If you are a registered member of an Operators’ website or email list, you should be aware that some items of your personal information may be visible to other members and to the public. The Operators’ member databases may retain information about your name, e-mail address, company affiliation (if an organizational member), and other personal address and identifying data as you choose to supply. That data may be visible to other of the Operators’ members and to the public. Your name, e-mail address, and other information you may supply also may be associated in the Operators’ publicly accessible records with the Operators’ various committees, working groups, and similar activities that you join, in various places, including (i) the permanently-posted attendance and membership records of those activities; (ii) documents generated by the activity, which may be permanently archived; and, (iii) along with message content, in the permanent archives of the Operators’ e-mail lists, which also may be public.
Please remember that any information (including personal information) that you disclose in public areas of our website, such as forums, message boards, and newsgroups, becomes public information that others may collect, circulate, and use. Because we cannot and do not control the acts of others, you should exercise caution when deciding to disclose information about yourself or others in public forums such as these.
If you do not want your personal information collected and used by the Operators, please do not visit the Operators’ website or apply for membership of any of the Operators’ websites or email lists.
The Operators are committed to keeping the personal information of our members accurate. All the information you have submitted to us can be verified and changed. In order to do this, please email us a request. We may provide members with online access to their own personal profiles, enabling them to update or delete information at any time. To protect our members’ privacy and security, we also may take reasonable steps to verify identity, such as a user ID and password, before granting access to modify personal profile data. Certain areas of the Operators’ websites may limit access to specific individuals through the use of passwords or other personal identifiers; a password prompt is your indication that a members-only resource is being accessed.
The Operators make every effort to protect personal information by users of the website, including using firewalls and other security measures on its servers. No server, however, is 100% secure, and you should take this into account when submitting personal or confidential information about yourself on any website, including this one. Much of the personal information is used in conjunction with member services such as collaboration and discussion, so some types of personal information such as your name, company affiliation, and email address will be visible to other the Operators’ members and to the public. The Operators assume no liability for the interception, alteration, or misuse of the information you provide. You alone are responsible for maintaining the secrecy of your personal information. Please use care when using access this website and provide personal information.
From time to time the Operators may email you electronic newsletters, announcements, surveys, or other information. If you prefer not to receive any or all of these communications, you may opt-out by following the directions provided within the electronic newsletters and announcements.
Each Purchase Order placed by RHC Qatar for goods and/or services is subject to these standard purchase terms and the terms of the applicable Purchase Order, and is conditional upon Supplier’s agreement to such terms. Supplier shall be deemed to have agreed to be bound by such terms by accepting the Purchase Order, delivering the goods, and/or performing the services.
The following definition and rules of interpretation apply to these conditions.
a) “Seller” means the person, firm or company who sells the goods to the Buyer.
b) “Buyer” means RHC Qatar and its member companies.
c) “Agreement” means the agreement between Seller and Buyer for the purchase and sale of Goods and/or Services.
d) “Goods” means the goods that are required to be delivered by Seller pursuant to a Purchase Order, and include all materials, component parts, packaging and labeling of such goods.
This purchase order is limited to the terms and conditions specified on the face of this purchase order and this document and any attachments referenced therein. Buyer does not agree to any proposed addition, alteration, or deletion by the Seller unless agreed to in writing by the parties. Any other statement or writing of Seller shall not alter, add to, or otherwise affect these terms and conditions.
Seller shall keep confidential all information designated as confidential by Buyer or reasonable known to be confidential, including, but not limited to, designs, processes, drawings, specifications, reports, data and other technical or proprietary information and the features of all parts, equipment, tools, gauges, patterns and other items furnished or disclosed to the Seller by Buyer in connection with this purchase order. Seller shall not disclosure such information to any third party without the written consent of Buyer and shall not use Buyer’s Confidential Information except as contemplated in this purchase order.
All items are subject to final inspection and acceptance by Buyer and the end user at the destination notwithstanding any prior payment or inspection at the source. Acceptance of any items by Buyer shall not be deemed to alter the obligations of Seller or the rights of Buyer and its customers under the Warranty clause or any other provision of this purchase order. The Requirements for items for inspection are as follows:
i) Certificate of Compliance (for specific customer/project): This COC must accompany the shipment, without it buyer shall not accept the material.
ii) All seller documents must mention the name of the project (any exception, should be agreed with Buyer)
iii) Material Test Certificates (for specific customer/project): This MTC must accompany the shipment, without it buyer shall not accept the material.
iv) Buyer shall be entitled to return rejected Goods to Seller at Seller’s expense and risk of loss for, at Buyer’s option, either: (i) full credit or refund of all amounts paid by Buyer to Seller for the rejected Goods; or (ii) replacement Goods to be received within the time period specified by Buyer.
a) Product Warranties: Seller warrants to Buyer that during the Goods Warranty Period all Goods provided hereunder shall be: (i) of merchantable quality; (ii) fit for the purposes intended; (iii) unless otherwise agreed to by Buyer, new; (iv) free from defects in design, material and workmanship; (v) in strict compliance with the Specifications; (vi) free from any liens or encumbrances on title whatsoever; (vii) in conformance with any samples provided to Buyer; and (viii) compliant with all applicable federal, provincial, and municipal laws, regulations, standards, and codes.
b) Service Warranties: Seller shall perform all Services: (i) exercising that degree of professionalism, skill, diligence, care, prudence, judgment, and integrity which would reasonably be expected from a skilled and experienced service provided providing services under the same or similar circumstances as the Services under this Agreement; (ii) in accordance with all Specifications and all Buyer policies, guidelines, by-laws and codes of conduct applicable to Seller; and (iii) using only personnel with the skills, training, expertise, and qualifications necessary to carry out the Services. Buyer may object to any of the Seller’s personnel engaged in the performance of Services who, in the reasonable opinion of Buyer, are lacking in appropriate skills or qualifications, engage in misconduct, constitute a safety risk or hazard or are incompetent or negligent, and the Seller shall promptly remove such personnel from the performance of any Services upon receipt of such notice, and shall not re-employ the removed person in connection with the Services without the prior written consent of Buyer.
c) Intellectual Property Warranty: Seller further warrants to Buyer that at all times all Goods and or Services (including any Deliverable) shall not be in violation of or infringe any Intellectual Property Rights of any person.
d) Manufacturer Warranties: Seller shall assign to Buyer all manufacturer’s warranties for Goods not manufactured by or for Seller, and shall take all necessary steps as required by such third party manufacturers to effect assignment of such warranties to Buyer.
Time is of the essence for shipment or delivery and to any other performance required of Seller. Shipment
or delivery shall be in accordance with the schedule set out in the purchase order and in exact quantities ordered. If it appears Seller shall not meet such schedule or if Seller fails to meet such schedule, Seller shall, upon request of Buyer and in addition to any other rights or remedies provided to Buyer by law or under this purchase order, ship via expedited routing necessary either to meet such schedule or to recover the maximum possible time lost by failure to ship or deliver on schedule, and the difference for the expedited routing and the purchase order routing cost shall be borne by Seller.
All items must be properly prepared for shipment to secure lowest transportation rates and comply with carrier regulations. No charges shall be paid by Buyer for packing, crating, or cartage unless so stated in the order. All shipments to be forwarded on one day via one route must be consolidated. To the extent practicable, items ordered under separate Purchase Order Numbers shall be segregated within the pallet, box or shipping container. A separate packing sheet for each order included in a shipment, showing Purchase Order Number, must be included with each shipment.
Seller shall indemnify, hold harmless, and defend Buyer, its Affiliates and their respective officers, directors, agents, representatives, employees, subcontractor s, customers, users of Seller’s goods and services from any and all claims (including, without limitation, claims by vends of Buyer), liabilities, damages and expenses (including attorneys’ fees) arising from or related to (i) the negligence (including strict liability), gross negligence or deliberate misconduct of Seller, its affiliates and their respective employees, contractors, subcontractors, vendors and agents (the “Seller Parties”), (ii) contamination of or adverse effect on the environment, (iii) violation of any law or regulation or (iv) alleged infringement of any patent, copyright or trademark or violation of any other intellectual property right of a third party. This indemnity shall apply without regard to whether the claim, damage, liability or expense is based on breach of contract, breach of warranty, negligence, strict liability, or other tort. This indemnity shall survive delivery and acceptance of goods or services.